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We have a new way in which you can contact us online for any routine enquries.  We will aim to get back to you within 72 hours.  You can use this system to:

  • Request sick notes
  • Request letters
  • Submit a query about prescriptions
  • Ask for advice about non urgent medical conditions

Click here to access the system - link to patchs - PATCHS

PATCHS is an online consultation service that allows you to quickly and easily access GP services.
Answer a few simple questions and PATCHS will get you the help you need.
 

Why use PATCHS?

  • You can create an account for PATCHS from home
  • Quick & easy to use - just answer a few simple questions to get started
  • Avoid long waits for a GP appointment
  • Access PATCHS through your GP practice website or your smartphone, at a time that suits you
  • You can access a range of services: GP consultations, health advice, fit notes, medications & more
  • Video Consultations
 

How do I get started with PATCHS?

Please check with your GP practice if you’re unsure if PATCHS is available or how to access it.
  • You can create an account for PATCHS via your GP practice website. You’ll be asked to enter your email address and set a password.
  • Once you have created an account, you can access PATCHS by clicking the link on your GP website or opening the PATCHS app on your smartphone. Login by entering your email address & password.
  • Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
  • Your answers are sent to your GP who responds as quickly as possible. Initial responses may be via online message or phone, with face-to-face or video consultation appointments scheduled if necessary.

The NHS App

We would like to invite you to use The NHS App.  This allows you to access a range of NHS services.  At this surgery you can use the NHS app to:

Click here to get started with the NHS app.

Help someone else by requesting proxy access by the following:-

Parent/guardian applications: 

You can manage your child’s healthcare on the NHS App. Order their prescriptions, book their appointments and more. Apply at www.nhs.uk/apply-for-child-proxy

Proxy applications: 

You can manage someone’s healthcare for them on the NHS App. Order their prescriptions, book their appointments and more. Apply at www.nhs.uk/apply-for-proxy

 

If you would like further information about what is available on the NHS App please click  https://www.castletonhealthcentre.co.uk/the-nhs-app

If you have any problems accessing the NHS app you can contact the support team

 

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